Adobe Scans Blogs Effectively

We were very surprised by the instant response we received here at the site over a post Baxter wrote for us on his frustrations with the Adobe website.. His mission was to buy Dreamweaver in Canadian dollars on the Adobe website. Unfortunately, he failed and continues to fail his attempts even today.

The response from Adobe can be read in our comments for that post..

“…Escalation in progress.” tx, jd/adobe

A follow up post included this little tid bit: “Multiple emails with the web and store teams, though just hasn’t been resolved yet.” jd/adobe

We’re very happy to see the effort being put into this by Adobe. Although it may seem insignificant, it is possible that the entire Canadian market is shut out from buying software from Adobe through their website. Probably just a small glitch in code or some other internal who knows what?

I have to say that I’m very impressed by Adobe’s excellent customer service in being able to respond to the issue so quickly. I hope to see the fix soon as I still need to buy the software.

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  1. February 21st, 2007 at 18:04 | #1

    It would seem there’s a new fad here with scanning cat butts on Flickr. To check it out just follow the link on the picture.

  2. February 21st, 2007 at 18:06 | #2
  3. March 3rd, 2007 at 14:54 | #3

    It’s surprising that Adobe still hasn’t fixed their website.

  4. December 9th, 2007 at 23:31 | #4

    Believe it or not their site is still broken if you try to buy any of their products in Canadian dollars you just can’t get there. Adobe is the site loop King!

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