SensoryMetrics

When you think of Silverback – you might think of a big monkey, or MSP software offered by Dell, or Atlanta’s pro soccer team. Here something else to think about – Silverback is new usability testing software offered by Clearleft. Silverback lets you create usability projects and record user sessions. For example, you can record people trying out your new website design for the first time. Simply launch Silverback before your participants begin to interact with your application. Screenshots are all recorded along with video and voice. You can add notes and download the video to Quicktime.

This all works quietly in the background… and it’s super easy to use and install! It only runs on a Mac (but then if usability is your concern…) and it’s only $50 with a 30 free trial.

This is a perfect application for “ambush usability” – that’s when you hang out in social places like Starbucks and ask people around you to test your app. Because Silverback uses all the Macbook’s built-in hardware, this usability setup is very mobile! Two big hairy thumbs up.

Here’s a screenshot of my test:

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