Archive

Archive for the ‘SaaS’ Category

What’s Cooking Steve? Apple’s new patent applications

January 21st, 2010 Mitch Brisebois No comments

Fresh off the press at the US patent Office are some interesting filings by the Cupertino Cult. 1. POWER MANAGEMENT CIRCUITRY AND SOLAR CELLS - Are shiny solar cells going to be the 'new aluminum'? This invention describes a clever mechanism of virtually re-ordering cells to produce constant voltage in the case that certain cells ...

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Artificial Security Guard

November 9th, 2009 Jobe Roberts No comments
vitamin-d

The first commercial application using Numenta's HTM (Hierarchical Temporal Memory) technology is now beta (and available to tryout for free).  What does it do?  It watches your video camera and lets you know if certain things occur.  For instance, the artificial intelligence engine is smart enough to tell the difference between a person creeping over ...

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UNusability and the Amazing Technicolor Dreamcoat UI

October 21st, 2009 Mitch Brisebois No comments
WonderWallUI

It's too easy to judge software by its cover - or its glitzy-flash-ajax-soaked UI. Unfortunately, in the age of web 2.0 / 3.0, some people equate look with feel. At a local DemoCamp last Monday, a presenter got rudely questioned on her "crappy UI". In fact the UI was well designed from ...

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The Joy of IE6 according to the Browser B-Boys

September 29th, 2009 Mitch Brisebois No comments

Some nice video work from SM friend Aydin Mirzaee and the Fluid Surveys gang!

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Vista 390 DIY apps!

September 27th, 2009 Mitch Brisebois No comments
Vista390DIY

SM friend (and former NCI CTO) David Cuddy sent us some great info links from Aastra - the current manufacturer of the Vista VoIP phones. The "create your own phone app" is something we just HAD to try!! Here's Dave: Although this forum is focused on the Vista/PowerTouch 350, some visitors may have its successor, the ...

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Categories: SaaS, Software, Usability, User Experience Tags:

User eXperience Design: A tool for reducing customer churn (part 1)

September 9th, 2009 Mitch Brisebois No comments
churn

A few days ago, marketing consultant Amanda Fisackerly (and owner of UK-based Fizz-biz) launched a question on LinkedIn: "What's the relative cost of winning a new client vs retaining an existing one?". The typical answers ranged from 6 to 10 times the cost. These kinds of metrics were all the rage ...

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DownRightNow: Crowd-Sourced Monitoring of Cloud-Services

August 5th, 2009 Mitch Brisebois No comments
DownRightNow

I've spent a lot of time lately designing software to monitor essential services and hardware. Remote Monitoring platforms attempt to monitor cloud services, but this is difficult to do. A refreshing alternative comes from Washington DC-based Unitz. Last week they launched DownRightNow. It aggregates any service disruption news for popular ...

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Re-Branding: Turning yourself into a Hungry Hippo!

August 5th, 2009 Mitch Brisebois No comments
NetworkHippo

DEX, an "easy to use CRM" solution was created by some talented Ottawa BarCampers from Mercury Grove. Unfortunately for them, the product name got into trademark trouble. Today, DEX becomes NetworkHippo. The SaaS-based CRM tool also features some nice UI improvements. Hippo's key differentiators include the ability to rate your ...

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Cascading Upgrades

February 10th, 2009 Jobe Roberts No comments
cascading-upgrades

I was in the middle of upgrading my WordPress when I was interrupted by a notice to upgrade my Firefox browser, shortly after popped up a notice to upgrade parts of my OS.  All this upgrading made me wonder.. To be fair, it takes no effort what so ever to upgrade any one of these.  All ...

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