When IT service mattered

Brand Flakes unearthed a terrific collection of vintage IBM photos. This one from 1957 shows Mobile Customer Engineer Stanley Sorenson doing service calls on his custom tricycle. Stanley was responsible for servicing all of the electric typewriters at the Wright plant in New Jersey - which covered an area of 4 square miles.
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GUEST POST: Symphony In Blue (And Lots Of Yellow)

This month, IBM released Beta 2 of a re-skinned OpenOffice distribution that Big Blue calls Lotus Symphony (Microsoft Windows, Suse Linux, Red Hat Linux).
As respectable as the functionality of OpenOffice is, the multi-window interface is irksome and the GREY and GREY with a dollop of GREY colour-scheme reminds a user of cinder blocks [...]

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Shopping 2×2: IBM granted patent for “co-browsing” in e-commerce

It’s patent Tuesday… IBM was granted an interesting UX-related patent for co-browsing in e-com. Part of the fun in “real” shopping is that you can browse with others. By using multiple panes and proxy servers for multiple users, IBM is trying to mimic that experience.
Users are provided with a window for [...]

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SM & IBM: Wristwatch UI patents

It was a busy week at the US patent office: 4 granted patents referenced our SM patents. One in particular is interesting - IBM’s Wristwatch type device and method for moving pointer. It references our Active Edge UI.
On the surface the idea looks silly… a wrist mounted touchpad. But how many [...]

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Totally Modern - IBM’s blogging guidelines for employees

Here’s my 30 second version of IBM’s corporate blogging guidelines . It’s a surprisingly human list coming from big blue and their legal team!

Know your fellow bloggers.
Be who you are.
Speak in the first person.
Use a disclaimer.
Respect copyright law.
Protect proprietary information.
Don’t comment on IBM’s business performance.
Be the first to respond to your own mistakes.
Add value.
Don’t [...]

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